Tailored Solutions - We also recognize that small businesses here in the State have distinctive requirements when it comes to IT solutions. No two companies are the same. By offering tailored IT solutions, instead of a one-size-fits-all approach, we can accelerate your growth and success by providing access to the technology that you need guided by our expertise. Our method consists of assessing each company’s needs to offer recommendations for IT solutions and a plan for ongoing support. When we set down with our clients to propose a customized IT solution, we save them money by avoiding investments in unnecessary IT solutions which in turn improves efficiency, productivity, and competitiveness.
Managed IT Solutions - Small businesses often struggle with having on-site IT staff. This is due to limited resources, lack of IT expertise in the State, and the rapid change of technology. We understand the importance of managed IT services to overcoming all your challenges, assisting you with getting the ongoing support and maintenance you need. By offering a range of managed IT services, we help small businesses with costs, get hardware/software that works best for your business, and improve your operations so you get the most value from your investment in our services.
Remote Support - Small businesses often struggle to dedicate resources for an on-site IT Administrator, or the infrastructure needed to maintain one. When you don’t have a knowledgeable person available to consult, it’s difficult to address technical issues quickly or affordably. Through a remote support MSP plan with Alpha, we can overcome these obstacles and assist your business in obtaining the IT help they need without the hiring of IT personnel. Through fast and effective remote IT help from an MSP, small businesses can refocus on their core business operations and free non-technical internal resources from having to deal with these issues. Our support decreases downtime to keep productivity moving.
Training and Education - Have you noticed that every three years it seems like technology changes? That’s because it does. Technology changes so quickly these days it’s hard to stay current. Alpha understands that small businesses may not be aware of the latest technology trends or how they’re implemented. That is why we host training and educational events to help you and your staff stay up to date on the latest technology and trends. We host these events for free to provide you with the knowledge and skills you need to grow your business for success and to engage and give back to our community. If you have an issue you would like to see in a future session, let us know and we will host a training event based on your needs.
Fun Fact - During the pandemic, Managed Service Providers (MSPs) raised their prices due to the supply chain issues coming from their vendors. While Alpha may have experienced the same, we utilized our time to find new and innovative solutions to keep from pricing small businesses out of the market. To be able to continue to provide affordable cybersecurity, personalized IT solutions, and ongoing support to help you be successful. Whether you’re big or small, we urge all businesses to protect their infrastructure and to contact us to discover all the ways we can add value to your business. From all of us at Alpha Technologies, have a happy and prosperous Small Business Appreciation Month and thank you for your business!
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